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If you are experiencing any problems with this system, please check the problem
and solution chart below. If all else fails, contact us by email using the "Contact
Us" link on the left.
Message : Customers requiring assistance through the use of this service
will receive a reply. Please do not submit reservation or cancellation requests
via this page's the email form.
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Before Submitting an email, please review the Troubleshooting Tips and notes below
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Problem
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Solution
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System is getting "Timed-out" message
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Your computer has set idle on one page for 20 or more minutes OR "Cookies"
are disabled - cookies must be enabled for these pages to function correctly
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Unable to make reservation
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Verify that you are using a compatible browser. This is a secure web page that uses
128 bit security. This requires you use Microsoft Internet Explorer, Version 4.1
or higher or Netscape Navigator,Version 4.05 or higher. If you still are unable
to complete a reservation, and you are using one of the above mentioned browsers,
please call
1-888-PA-PARKS (1-888-727-2757).
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Do not know or have forgotten your password
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Click Forgot Password Link, under My Account tab.
Enter your email address and we will email you your Password.
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Do not know your Email Id
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Call our Reservation Center at
1-888-PA-PARKS (1-888-727-2757)
between the hours of
Monday through Saturday, 7 a.m. to 5 p.m. Eastern Time.
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Unable to print your confirmation
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A confirmation notice will be send to your email address.
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Call Center Operations
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Contact Phone Numbers :
- Facility Reservation :
1-888-PA-PARKS (1-888-727-2757)
- TYY :
1-888-537-7294, 711: AT&T Relay Service
Reservation Call Center Hours of Operation :
-
Monday through Saturday, 7 a.m. to 5 p.m. Eastern Time
Reservation Call Center will be closed on :
- Thanksgiving
- Christmas
- New Year's Day
- Martin Luther King's Birthday
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Click here, if you are
unable to resolve the problem to proceed to email us so that we can assist
you in resolving the problem. Thank you for your interest in PA State Parks.
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